Before contacting them, items GetHuman1468431 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1468431's own words
I have returned * pairs of men's premium haggar slacks. We were expecting something very similar to the Norm Thompson auto sizer poplin pants that my husband has worn for many years. What a disappointment. The fabric does not have that crisp look or feel and the fit was baggier. Not nearly as nice as the aforementioned poplins. I sincerely hope that you bring back the old ones. Meanwhile I will continue the search for something similar. Charlene Walker
GetHuman1468431 did not yet indicate what Normthompson.com should do to make this right.
I have an issue with Normthompson.com too
How GetHuman1468431 fixed the problem
We are waiting for GetHuman1468431 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.