I ordered a pair of shoes on ****. They were to be delivered yesterday (****) but the t...

GetHuman-kizzirad's Missing Items issue with Nordstrom from May 2020

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Missing items happen all the time. If you are looking to recover one you will need to report it immediately. If you deleted the item you most likely cannot get it back.
The issue in GetHuman-kizzirad's own words
I ordered a pair of shoes on ****. They were to be delivered yesterday (****) but the tracking said that they were "undeliverable." I checked my address on my account and saw that it was correct but for some reason it was wrong on the actual order. *I contacted someone online after waiting about ** minutes, who literally told me he couldn't talk to me because I wasn't online, after I had already said OK to him (immediately)?? I had to wait another ** for another representative who said that she told the carrier my correct address.*Today, the tracking information says that it was delivered but I've been at home all day working and have gotten nothing. I wanted to see if the representative from yesterday had possibly put the wrong address and caused it to be sent to the wrong address?*Overall, I'd just like my money refunded because I'm taking this to mean I should have followed my first mind and not bought the shoes in the first place.

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Nordstrom

Missing Items issue
Reported by GetHuman-kizzirad
May 28th, 2020 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 424 others
0 customers following this
Items needed
Account name
Account email
Account phone number
Order number
Shipping address

Timeline

GetHuman-kizzirad started working on this issue
May 28th, 2020 8:12pm
GetHuman-kizzirad indicated the issue is not fixed yet.
May 29th, 2020 12:55am

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