My name is Jeanne Laughran and I ordered * Christmas gifts and they were delivered toda...

GetHuman-gneelox's customer service issue with Nordstrom from November 2018

2 views
 | 
106 similar
 | 
0 following
Help with my Nordstrom issue
Next: our robot will wait on hold for GetHuman-gneelox to get a Nordstrom rep on the line!
Always use the GetHuman Phone tocall Nordstrom. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-gneelox's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gneelox may need:
Account name, Account email, Account phone number, Order number, and Shipping address
The issue in GetHuman-gneelox's own words
My name is Jeanne Laughran and I ordered * Christmas gifts and they were delivered today and the quality is excellent. However the items were delivered to a home * blocks away. I live at ***** South Whipple. The packages were delivered to ***** South Christiana. It was so nice of the woman who lives at that house to get into her car at * pm and drive it to me. She could’ve easily opened that Nordstrom box and kept it all for herself and I would’ve just assumed it was stolen from my porch. How many packages do you replace because the customer says it never arrived but the tracking number says it was absolutely delivered? It was supposed to be delivered by United. I just felt that you should know what happened with one of the delivery companies you employ. If our homes were close or the street names were similar I could understand the mistake but I really don’t get this one. This package was left wherever a driver felt like leaving it. I’m just lucky to have received them through the kindness of a stranger. The tracking number was ****************** FYI.
GetHuman-gneelox did not yet indicate what Nordstrom should do to make this right.
I have an issue with Nordstrom too
How GetHuman-gneelox fixed the problem
We are waiting for GetHuman-gneelox to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Nordstrom's attention and get better help faster. Tap below to get started.
Having Nordstrom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gneelox fixes it.
This email address isn't valid

Nordstrom

Customer service issue
Reported by GetHuman-gneelox
Nov 28th, 2018 - 9 mons ago
I have an issue with Nordstrom too
Not resolved
Seen by 2 customers so far
Similar issue to 106 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gneelox started working on this issue
Nov 28th, 2018 1:26am