Placed order , used my note credits $*** worth and they didn’t apply correctly and my d...

GetHuman1185070's customer service issue with Nordstrom.com from September 2018

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The issue in GetHuman1185070's own words
Placed order , used my note credits $*** worth and they didn’t apply correctly and my debit card was charged ***.** . Spoke with rep * weeks ago said credit would be issued and apply to my bank for $*** the amount of the note credits that should have applied *-* days rep said she would follow up . No credit has been issued. Very disappointing experience my first time using my note credits . Make me not want to spend my money here if note credits are to much of a hassle to deal with.
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Nordstrom.com

Customer service issue
Reported by GetHuman1185070
Sep 22nd, 2018 - 3 mons ago
I have an issue with Nordstrom.com too
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Timeline
GetHuman1185070 started working on this issue
Sep 22nd 9:27pm