Hi There**I don’t know what happened but all of my history on my account has disappeare...

GetHuman815923's customer service issue with Nordstrom.com from June 2018

Help with my Nordstrom.com issue
Hi There**I don’t know what happened but all of my history on my account has disappeared and I used to get emailed receipts of my purchases and that no longer happens either.**I purchased * ties from you and when I went to return them they said they could not find it. Then my life got chaotic with elderly parents and I was MIA. Now I am back and trying to start from where I left off.**I purchased these * ties and I STILL want to return them but again they can not locate them in the system. This is either b.c you got new computers or b*c my credit card * changed. Could you please help me ? Give me the info I need to return these * ties. Its been * - * years.**Thanks yasmin veizis***TIE $*** Peter Millar sku ************ nordstrom sticky * is **************TIE $*** ZEGNA sku ************ nordstrom sticky * is ************
I trust that Nordstrom.com will make this right and come up with a resolution that is fair.
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Nordstrom.com

Customer service issue
Reported by GetHuman815923
Jun 24th, 2018 - 2 mons ago
I have an issue with Nordstrom.com too
Fixed
Seen by 7 customers so far
Similar issue to 16 others
0 customers following this
Items needed
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Timeline
GetHuman815923 started working on this issue
Jun 24th 5:13pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 24th 6:18pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 12:36am
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 6:51pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 7:21pm