Hi There**I don’t know what happened but all of my history on my account has disappeare...

GetHuman815923's customer service issue with Nordstrom.com from June 2018

Help with my Nordstrom.com issue
The issue in GetHuman815923's own words
Hi There**I don’t know what happened but all of my history on my account has disappeared and I used to get emailed receipts of my purchases and that no longer happens either.**I purchased * ties from you and when I went to return them they said they could not find it. Then my life got chaotic with elderly parents and I was MIA. Now I am back and trying to start from where I left off.**I purchased these * ties and I STILL want to return them but again they can not locate them in the system. This is either b.c you got new computers or b*c my credit card * changed. Could you please help me ? Give me the info I need to return these * ties. Its been * - * years.**Thanks yasmin veizis***TIE $*** Peter Millar sku ************ nordstrom sticky * is **************TIE $*** ZEGNA sku ************ nordstrom sticky * is ************
GetHuman815923 did not yet indicate what Nordstrom.com should do to make this right.
I have an issue with Nordstrom.com too
How GetHuman815923 fixed the problem
We are waiting for GetHuman815923 to fix the problem and share the solution with the rest of us customers.
Please help with my Nordstrom.com issue
Do you have a customer issue as well?
We can help you get Nordstrom.com's attention and get better help faster. Tap below to get started.
Having Nordstrom.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Nordstrom.com email you?
This email address isn't valid

Nordstrom.com

Customer service issue
Reported by GetHuman815923
Jun 24th, 2018 - 6 mons ago
I have an issue with Nordstrom.com too
Fixed
Seen by 7 customers so far
Similar issue to 16 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman815923 started working on this issue
Jun 24th 5:13pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 24th 6:18pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 12:36am
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 6:51pm
GetHuman815923 indicated the issue is not fixed yet.
Jun 28th 7:21pm