Do not buy a Nordic Track product. They will rip you off, literally. Currently they c...

GetHuman-erichf's customer service issue with Nordictrack from March 2021

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The issue in GetHuman-erichf's own words
Do not buy a Nordic Track product. They will rip you off, literally. Currently they charged me twice for one bike so they effectively stole $*,*** and said they will not return it. **I only had my S**i bike for about two months before it broke down and, I have not been able to get it fixed as their incompetent customer service department sent the wrong part * times. When I asked to return the bike and get a refund, they told me it was outside their window. So now I am stuck with a bike that does not work and has not worked for more than half the time I have owned it.**When I finally called after the last wrong part was sent, they said they would refund my original purchase price. Now they are reneging on that promise. So now I am out around $*,***.** and have a chronically broken bike.

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Nordictrack

Customer service issue
Reported by GetHuman-erichf
Mar 24th, 2021 - a month ago
Not resolved
Seen by 5 customers so far
Similar issue to 275 others
0 customers following this
Items needed
Order number
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Email address on the account (if applicable)

Timeline

GetHuman-erichf started working on this issue
Mar 24th 7:48pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:48pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:48pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:48pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:48pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:49pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 24th 7:49pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 25th 12:55pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 25th 12:55pm
GetHuman-erichf indicated the issue is not fixed yet.
Mar 25th 12:55pm

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