I was notified * days ago that i would receive a call within the next **-** hours to ma...

GetHuman5321316's Complaint issue with Nordictrack from October 2020

Help with my Nordictrack issue
The issue in GetHuman5321316's own words
I was notified * days ago that i would receive a call within the next **-** hours to make an appointment to deliver my treadmill......* days later no contact so i contacted Nordictrack, they said my treadmill was damaged in shipping and will not be delivered (thanks for not letting me know)*Now I am sitting on hold for hours and days trying to get someone to either send me one out or to just end this disaster.....and I am getting no where because no one (except in the sales department) will pick up or respond, and of course the sales department cant do anything for me, but its convenient that you have that area of taking the money covered so well with assistance, and have the customer service end with no help.*Order * NT********Tracking * ********

GetHuman5321316 did not yet indicate what Nordictrack should do to make this right.

How GetHuman5321316 fixed the problem
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Nordictrack

Complaint issue
Reported by GetHuman5321316
Oct 1st, 2020 - 2 years ago
Fixed
GetHuman5321316 shared how to fix
Seen by 17 customers so far
Similar issue to 260 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman5321316 started working on this issue
Oct 1st, 2020 3:25pm
GetHuman5321316 confirmed the issue is fixed. Hooray!
Oct 2nd, 2020 12:52am

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