Hi Nordic Track, I've been trying to get a hold someone at Nordic Track as I am very in...

GetHuman-yns_jenn's customer service issue with Nordictrack from May 2020

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The issue in GetHuman-yns_jenn's own words
Hi Nordic Track, I've been trying to get a hold someone at Nordic Track as I am very interested in the Treadmill X**i. For the past few days I've sat on hold for well over an hour without anyone every picking up. I've also tried the live chat feature with the same results of no one from Nordic Track ever joining the chat. I am willing to spend quite a bit of money on one of your treadmills, but not till my questions are answered. I understand during the times we are all going through you are very busy. But there has to be a way to get a hold of someone at Nordic Track. If so, can you please let me know how. Also, the questions I have are below. Thank you, Jenn**Questions I have: **-does everyone qualify for the *% APR or only new customers**-if I apply for a line of credit & it ends up being less than the total cost of the treadmill what are my options for the balance and does that balance qualify for the *% APR as well**-what is the difference between these shown below on your website** -No Money Down, No Interest if Paid in Full in ** Months vs *% APR for **, **, or ** Months with Equal Payments**-Can you provide more detail about the threshold delivery? Are you not offering white glove installation? If not, how far into my house will the treadmill be carried. At least through the garage and into the main part of the house right off of the garage I would assume, but could you confirm please?

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Nordictrack

Customer service issue
Reported by GetHuman-yns_jenn
May 20th, 2020 - 3 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 168 others
0 customers following this

Timeline

GetHuman-yns_jenn started working on this issue
May 20th, 2020 6:41pm
GetHuman-yns_jenn indicated the issue is not fixed yet.
May 20th, 2020 6:42pm
GetHuman-yns_jenn indicated the issue is not fixed yet.
May 20th, 2020 6:42pm
GetHuman-yns_jenn indicated the issue is not fixed yet.
May 20th, 2020 6:42pm

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