I purchased a spinning bike in December. One of the pieces came with a defect. The piec...

GetHuman2217917's customer service issue with Nordictrack from February 2019

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The issue in GetHuman2217917's own words
I purchased a spinning bike in December. One of the pieces came with a defect. The pieces were ordered and have not arrived. I have no way to look up the order number. And have tried calling the norditrack customer service number many of times. Only to be put on hold for over two hours and could not speak to anyone. I am truly upset and to the point of returning my purchase all together. If this is the service I am going to be receiving I am not quite sure this was the right decision. Should have bought the Peloton bike instead. I need answers Now!!!!
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Nordictrack

Customer service issue
Reported by GetHuman2217917
Feb 15th, 2019 - 8 mons ago
I have an issue with Nordictrack too
Not resolved
Seen by 6 customers so far
Similar issue to 144 others
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Timeline
GetHuman2217917 started working on this issue
Feb 15th 10:27pm