Before contacting them, items GetHuman2217917 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman2217917's own words
I purchased a spinning bike in December. One of the pieces came with a defect. The pieces were ordered and have not arrived. I have no way to look up the order number. And have tried calling the norditrack customer service number many of times. Only to be put on hold for over two hours and could not speak to anyone. I am truly upset and to the point of returning my purchase all together. If this is the service I am going to be receiving I am not quite sure this was the right decision. Should have bought the Peloton bike instead. I need answers Now!!!!
GetHuman2217917 did not yet indicate what Nordictrack should do to make this right.
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