I received an RA number * months ago and have followed up with Nordictrack * times abou...

GetHuman-cleclerc's customer service issue with Nordictrack from October 2018

Help with my Nordictrack issue
The issue in GetHuman-cleclerc's own words
I received an RA number * months ago and have followed up with Nordictrack * times about arranging pickup for my return. I was told the company would reach out to me in ** business hours on the first try. On the second try I was told they're running delayed by about ** days. It's been * months. The company has still told reached out to me to pick up the equipment and I'm at a loss at this point. If this persists I'll be filing a claim with the BBB.
GetHuman-cleclerc did not yet indicate what Nordictrack should do to make this right.
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Nordictrack

Customer service issue
Reported by GetHuman-cleclerc
Oct 12th, 2018 - 8d ago
I have an issue with Nordictrack too
Fixed
Seen by 5 customers so far
Similar issue to 24 others
0 customers following this
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Timeline
GetHuman-cleclerc started working on this issue
Oct 12th 9:40pm
GetHuman-cleclerc indicated the issue is not fixed yet.
Oct 12th 9:40pm
GetHuman-cleclerc indicated the issue is not fixed yet.
Oct 13th 11:09pm
GetHuman-cleclerc indicated the issue is not fixed yet.
Oct 13th 11:09pm