Unable to use NordVpn on a smartphone I downloaded it on. I'm a paid member...

GetHuman5165090's customer service issue with NordVPN from August 2020

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The issue in GetHuman5165090's own words
Unable to use NordVpn on a smartphone I downloaded it on. I'm a paid member (*****@***.com) but got an error message saying I couldn't activate because it said you can't activate it with "IPv*" as part of my IP address. But it's NOT part of my IP address. WTF??

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NordVPN

Customer service issue
Reported by GetHuman5165090
Aug 15th, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 137 others
0 customers following this

Timeline

GetHuman5165090 started working on this issue
Aug 15th, 2020 1:39am