I was trying out the * day trial, and there wasn’t anywhere (that I saw) to turn off th...

GetHuman4923223's customer service issue with NordVPN from June 2020

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The issue in GetHuman4923223's own words
I was trying out the * day trial, and there wasn’t anywhere (that I saw) to turn off the auto renewal, so I assumed it would cancel on its own. I was automatically charged $**.** on June *rd, (via our Apple account) from when I downloaded the app to check my out the trial. Turns out my husband had already Recently purchased the subscription via your actual website, and we don’t need both subscriptions. We need the charge from June *rd refunded and that subscription cancelled Please? ****

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NordVPN

Customer service issue
Reported by GetHuman4923223
Jun 7th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 78 others
0 customers following this

Timeline

GetHuman4923223 started working on this issue
Jun 7th 6:08pm

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