My nook tablet spontaneously came apart on my nightstand. A pouch like part inside was...

GetHuman5871637's customer service issue with Nook from March 2021

Help with my Nook issue
First: share to improve GetHuman5871637's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5871637 may need:
Account holder name, Account number (if applicable), Email address on the account, and Billing address
The issue in GetHuman5871637's own words
My nook tablet spontaneously came apart on my nightstand. A pouch like part inside was clearly visible and swollen up so much it pushed out the screen and the bezel around the screen. I took it to the local Barnes and Noble to ask what I should do and they said it couldn’t be fixed. I knew that. I asked what they planned to do to help me and the manager said he’d trash it for me. I asked if I could get a refund of any kind and he just said, “Oh no! These things just happen and we don’t even carry them anymore.” The tablet was purchased in that store in late ****. Any suggestions?

GetHuman5871637 did not yet indicate what Nook should do to make this right.

How GetHuman5871637 fixed the problem

We are waiting for GetHuman5871637 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Nook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Nook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5871637
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 100 others
0 customers following this


GetHuman5871637 started working on this issue
Mar 21st 9:59pm