My nook tablet spontaneously came apart on my nightstand. A pouch like part inside was...

GetHuman5871637's customer service issue with Nook from March 2021

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The issue in GetHuman5871637's own words
My nook tablet spontaneously came apart on my nightstand. A pouch like part inside was clearly visible and swollen up so much it pushed out the screen and the bezel around the screen. I took it to the local Barnes and Noble to ask what I should do and they said it couldn’t be fixed. I knew that. I asked what they planned to do to help me and the manager said he’d trash it for me. I asked if I could get a refund of any kind and he just said, “Oh no! These things just happen and we don’t even carry them anymore.” The tablet was purchased in that store in late ****. Any suggestions?

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Nook

Customer service issue
Reported by GetHuman5871637
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 100 others
0 customers following this

Timeline

GetHuman5871637 started working on this issue
Mar 21st 9:59pm