I continue to experience multiple problems using the Nook GlowLight*** It can't "rememb...

GetHuman5328922's customer service issue with Nook from October 2020

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The issue in GetHuman5328922's own words
I continue to experience multiple problems using the Nook GlowLight*** It can't "remember" my settings. They have to be refreshed at least once per day*** When turning on the Nook to resume reading, I am kicked back to the home screen*** I have to re-boot every *-* days when the Nook won't turn on*** It is very difficult to borrow and return books to the public library. The instructions in the User Guide are unclear. The time I asked customer service for guidance, the person responding didn't know and told me to ask a *rd party.*** If the device is turned off around *pm, it tries to turn itself on. (The tablet lights up like it is trying to turn on)*Searching my library is very difficult. Searching for an author is impossible. Entering the author's name takes me to * or * books, but then won't let me see all the titles I have under the author's name. I have to go to the library and manually scroll down until I find the author. That's about *** authors and **** titles

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Customer service issue
Reported by GetHuman5328922
Oct 3rd, 2020 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 81 others
0 customers following this


GetHuman5328922 started working on this issue
Oct 3rd, 2020 3:45pm

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