Hi **This message is regarding an issue which i am facing with my recent purchase on Fl...

GetHuman5258697's customer service issue with Nokia from September 2020

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The issue in GetHuman5258697's own words
Hi **This message is regarding an issue which i am facing with my recent purchase on Flipkart. Couple of months back (i.e. on *th July ****), I have purchased Nokia ** inch android TV, after one month of usage suddenly the TV was not working and facing issue with display(i.e. from *st August ****). Attached images are for your reference.**As the display was not working, we have contacted costomer support and raised an complaint immediately. After couple of follow-ups Technicianhad visited out home and informed this as a physical damage and they cannot provide refund.**My concern here is there is no sight of any physical damage externally, but still this issue is being considered as physical damage. From our end, as its a new TV we have taken atmost care with device. **Also, I confirm that we also used stabilizer for the TV to avoid power fluctuations.**Even after taking these many precautions, we ended up having issue with our TV. I strongly believe that this is faulty*damaged device from purchase. That's the reason we are facing this issue.**I would request you to look i to this issue and provide expedit solution. Even, if you can provide a replacement rather than the refund. Then also its work for me as I am happy with working TV. **Thanks in adavance.**Thanks,*Varun

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Nokia

Customer service issue
Reported by GetHuman5258697
Sep 13th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 674 others
0 customers following this

Timeline

GetHuman5258697 started working on this issue
Sep 13th, 2020 9:53am

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