Hello, **I purchase a Nokia *.* from Best Buy on September *th, **** **The MEMS microph...

GetHuman-jameszi's customer service issue with Nokia from November 2018

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The issue in GetHuman-jameszi's own words
Hello, **I purchase a Nokia *.* from Best Buy on September *th, **** **The MEMS microphone on the device has suddenly become faulty. **There is a significant delay in picking up my voice, and when it does, it is very faint, this also occurs in speaker mode too. I have tried restarting phone already and I have the same result.**If I plug in a headset or a Bluetooth headset in it works fine.**The phone has not been exposed to any liquids nor has it been subjected to any abuse. **If possible I would prefer to have a replacement phone shipped to me so I can just transfer everything over, then ship the other phone back. **Thank you, **James
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Nokia

Customer service issue
Reported by GetHuman-jameszi
Nov 24th, 2018 - 10 mons ago
I have an issue with Nokia too
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Seen by 7 customers so far
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GetHuman-jameszi started working on this issue
Nov 24th, 2018 5:18pm