Hello, I bought my nentendo *DS XL about * months ago, It stopped working about * month...

GetHuman-kazsouda's customer service issue with Nintendo from October 2019

Help with my Nintendo issue
The issue in GetHuman-kazsouda's own words
Hello, I bought my nentendo *DS XL about * months ago, It stopped working about * months after I bought it. It was new, and had no issue running, It just wouldn't turn on.. and there is no sign of power, the blue light doesn't turn on and nor does the charge light, It hasn't been dropped nor has it been wet.. So I have no idea what is wrong with it.
GetHuman-kazsouda did not yet indicate what Nintendo should do to make this right.
How GetHuman-kazsouda fixed the problem
I needed to buy a new charger, the old charger was burnt out.
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Nintendo

Customer service issue
Reported by GetHuman-kazsouda
Oct 24th, 2019 - 5 mos ago
Fixed
GetHuman-kazsouda shared how to fix
Seen by 4 customers so far
Similar issue to 3494 others
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Timeline
GetHuman-kazsouda started working on this issue
Oct 24th, 2019 4:04am
GetHuman-kazsouda confirmed the issue is fixed. Hooray!
Oct 26th, 2019 10:31pm
GetHuman-kazsouda confirmed the issue is fixed. Hooray!
Oct 27th, 2019 3:50am