I got Mario party so them using my joy cons (right red, right blue) naturally playing w...

GetHuman-kaisteal's customer service issue with Nintendo from October 2018

Help with my Nintendo issue
The issue in GetHuman-kaisteal's own words
I got Mario party so them using my joy cons (right red, right blue) naturally playing with friends I made them use wrist straps to be safe like the game instructed.and after that they started sliding off the console I was super upset to find out two differing joycons breaking at the same time it had to be the straps I would like replacements if possible thanks.
GetHuman-kaisteal did not yet indicate what Nintendo should do to make this right.
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How GetHuman-kaisteal fixed the problem
I called Nintendo they were nice about it even though they wouldn’t fix my right blue joy con cuz it’s *months old I sure warranty is a year but whatever they are going to fix my red hope this helped you
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Nintendo

Customer service issue
Reported by GetHuman-kaisteal
Oct 14th, 2018 - 2 mons ago
I have an issue with Nintendo too
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Seen by 4 customers so far
Similar issue to 672 others
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GetHuman-kaisteal started working on this issue
Oct 14th 4:10am
GetHuman-kaisteal confirmed the issue is fixed. Hooray!
Oct 15th 4:35am