So my first handheld I got was a nintendo *ds and I unfortunately broke it, I had gotte...

GetHuman1335678's customer service issue with Nintendo from October 2018

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The issue in GetHuman1335678's own words
So my first handheld I got was a nintendo *ds and I unfortunately broke it, I had gotten a 'New *ds XL' and I had to make another account because I couldn't remember the account name. Now my problem is I have the game called Animal Crossing: Happy Home Designer on there but since I had to make a new account I didn't, or rather I couldn't, transfer my games over. I've been meaning to do this for a bit, but since I don't know my username, I in turn can't do anything, now I could buy another copy but I'd rather not spend that money again. But my other issue is that my new *ds xl is linked to my new account.I'd like know if you guys could help me by like sending the money to my new account or if there is a way to get * accounts on a new *ds xl. Or even if you could transfer that game over to my new *ds xl. I know it might be a long shot but I had heard that you guys had helped my friend out without hesitation. Just a side btw, the *ds can still power up, but it often turns off a lot because of the lemonade I had spilled on it. If there is any way to fix this issue, please help a guy out.
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Nintendo

Customer service issue
Reported by GetHuman1335678
Oct 12th, 2018 - just now
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Timeline
GetHuman1335678 started working on this issue
Oct 12th 11:01pm
GetHuman1335678 shared this issue with others over email
Oct 12th 11:01pm