Have like new black side zipper front lace up ankle boot from Nine West the American Vi...

GetHuman2219097's customer service issue with NineWest.com from February 2019

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The issue in GetHuman2219097's own words
Have like new black side zipper front lace up ankle boot from Nine West the American Vintage Collection. Worn so seldom that imprint is still showing clearly on the bottom of the shoe, however top of both boots arebpeeling like an onion!! Called customer service they said even though I bought them from The Nine West store that they would not do anything about it unless I had bought it directly online from their website. I had hoped to get my boots replaced or refunded. I can take pictures & also return boots. Any assistance is greatly appreciated.
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Customer service issue
Reported by GetHuman2219097
Feb 16th, 2019 - 8 mons ago
I have an issue with NineWest.com too
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GetHuman2219097 started working on this issue
Feb 16th 2:21am