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The issue in GetHuman2219097's own words
Have like new black side zipper front lace up ankle boot from Nine West the American Vintage Collection. Worn so seldom that imprint is still showing clearly on the bottom of the shoe, however top of both boots arebpeeling like an onion!! Called customer service they said even though I bought them from The Nine West store that they would not do anything about it unless I had bought it directly online from their website. I had hoped to get my boots replaced or refunded. I can take pictures & also return boots. Any assistance is greatly appreciated.
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