Hello Ninewest customer service,**I placed an order on ninewest. My order no. *Order...

GetHuman-ersaumy's customer service issue with NineWest.com from December 2018

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Hello Ninewest customer service,**I placed an order on ninewest. My order no. *Order ************. **Its being six days of my complaint and no one contacted me.*I tried calling NineWest customer service on the number (***) ***-****, but every time there was recording referring to some technical difficulty. and thus I have no communication with NineWest.**I was so excited to place my first order. I also got the extra **% off on my first order. The order is delivered to me Nov **. But unfortunately the footwear is not in good shape. It has wear and tear. I am so disappointed. **Please let me know what can be done. I am attaching the photo for your reference. Suede is also not in good form. It is not looking fresh. The footwear I received is in bad shape, I think its best that I get refunded. **Looking forward to receive a response from your end.***Thanks,*Saumya Gupta
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NineWest.com

Customer service issue
Reported by GetHuman-ersaumy
Dec 5th, 2018 - a mon ago
I have an issue with NineWest.com too
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Seen by 3 customers so far
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GetHuman-ersaumy started working on this issue
Dec 5th, 2018 10:26pm
GetHuman-ersaumy indicated the issue is not fixed yet.
Dec 5th, 2018 10:29pm