I recently have filed a claim for * pairs of shoes. One are soccer cleats and the other...

GetHuman-izzybrow's customer service issue with NikeStore.com from October 2018

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The issue in GetHuman-izzybrow's own words
I recently have filed a claim for * pairs of shoes. One are soccer cleats and the other are a pair of roshe tennis shoes. **The Nike claim page on the website says that all claims will be looked at within *-** business days. However, BOTH pairs of my shoes are still on “open” status. **Below are my claim numbers & delivery dates:**CL************ - delivered on *********CL************ - delivered on *********I am actually very disappointed with the service because Nike is usually on top of it. I have filed claims before and none have taken this long. **Please get back to me as I am in need of not only the vouchers, but new cleats. I play on a high level club team and cleats are a necessity when I’m on the pitch. **Please let me know how to go about this.
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NikeStore.com

Customer service issue
Reported by GetHuman-izzybrow
Oct 19th, 2018 - 25d ago
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GetHuman-izzybrow started working on this issue
Oct 19th 3:43am