I am an ultra distance runner from East London in the Eastern Cape. Buying shoes from...
GetHuman1960646's customer service issue with Nike Inc. from January 2019
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The issue in GetHuman1960646's own words
I am an ultra distance runner from East London in the Eastern Cape. Buying shoes from Sportmans Warehouse is an expensive experience.**Resultantly whenever I need a pair of shoes I contact one of the Nike Factory outlets and purchase a couple of pairs of shoes at once and store them in my cupboard until needed.**I opened a box and took out a new pair of shoes at the beginning of November. After two weeks of running in my "new"shoes I trod on a piece of glass. Unfortunately the shoe for the right foot was punctured and I had to get a new pair.**Once again I got another new pair out from the top of the cupboard. I wore this pair for approximately a month before noticing that it squeeked when I ran.** I was obviously quite devastated that I had gone through two pairs of shoes in two months. **I had planned on wearing one pink and one turquoise shoe but could not do so as both damaged shoes were for the right foot.**I again had to take out another new pair (my last) and am running in these at the moment.**I have run in Nike's since I started running ** years ago and am reluctant to change the brand of shoe in which I run. I have run ** Comrades Marathons and * Washie *** milers (was the *st woman twice). I am currently training for my **th Comrades and **th and last Washie**Unfortunately I no longer have the receipt for the pairs (* or *) shoes I bought in December **** - I only have the empty shoe boxes!
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