Dear Nike, ****My name is Maritza Casiano I am ** disabled and I have a little boy name...

GetHuman1955480's customer service issue with Nike Inc. from January 2019

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The issue in GetHuman1955480's own words
Dear Nike, ****My name is Maritza Casiano I am ** disabled and I have a little boy named Sam-*. ****Last week our family had our customary monthly mall outing our family recently moved to Ocala, Florida (horse capital of the world) from New York City after I suffered a heart attack (spontaneous dissection of an artery actually). As you can imagine country living comes with lots of chores and Sam gets his fair share. Sam decided he would get himself some Lebron's ** unfortunately we could not find them at the mall. ****As hard as it was for him to wait for us to order them from Nike and not physically possess them was hard but it is just what he did, he really wanted them! ****Sam is a very mature little boy who has always had a great attraction & love for all kinds of footwear & clothing. He is a well rounded all around good kid who is doing wonderfully in school and anything he involves himself in therefore when he receives his monthly $** allowance it's usually what he spends it on. Since he earns it, he is very proud and takes great consideration and care of his things so much so that it is highly impressive. **Sam received his new sneakers and was so excited he could finally wear a new white shirt he had received for The Kings Day. Like always he set his clothing out the night before and actually went to sleep at *pm so that he could “wake up already”. **That afternoon when Sam made it home from school, I was very saddened. Sam usually walks in and greets me very excitedly with talk about his day. Instead, he went right into his bedroom (stuck the sneakers cardboard back in the sneakers wrapped his **’s in the sneaker box paper and put them back in the box) came back in his shorts. As always I asked him how was his day, did he do anything special, make any new friends, did the kids like your new sneakers? He goes in his room and comes back with the box and unwrapped the sneakers. (He began to cry he didn't want his ** yr old brother to see them dirty. His brother tried to discourage him from buying them because they were white but Sam argued that he could care for them.) Following morning Sam goes to school **Sporting his brand-new sneakers and instead he got bullied! The boys mostly stomped his feet soiling his sneakers and were just down right malicious!****I know this doesn't sound like very much but it was too him and it was so much so to me that I felt that maybe I could write you guys present you my concern and maybe your help. If I could, I would have purchased them all over again for him but we can't afford top too as we are both disabled. We attempted to clean them but that was a fail. ***Please help us. Thanking you greatly.*****Maritza Casiano**I have photos of Sam so you could better understand how careful he is and what they did to him but i can't include them. Please help him with a new pair. G-SHP-****-**-**** is our order number. He received them on the *th with them on the **th and will no longer wear them.
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Nike Inc.

Customer service issue
Reported by GetHuman1955480
Jan 13th, 2019 - 9 mons ago
I have an issue with Nike Inc. too
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