Can't remember my start up wizard admin pass word need help or factory reset, I can not...

GetHuman1221272's customer service issue with Night Owl from September 2018

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The issue in GetHuman1221272's own words
Can't remember my start up wizard admin pass word need help or factory reset, I can not get to look at my cameras through the mobile app please help me
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Night Owl

Customer service issue
Reported by GetHuman1221272
Sep 28th, 2018 - 2 mons ago
I have an issue with Night Owl too
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Seen by 4 customers so far
Similar issue to 87 others
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Timeline
GetHuman1221272 started working on this issue
Sep 28th 4:18am