Niagara Mohawk Power Corp Customer Service

Phone Number & Contact Information

800-642-4272
Toll-free·Customer Service·No access to a live rep
Q:How do I get a live human at Niagara Mohawk Power Corp?
A:You cannot speak to real human being at this phone number. It's an automated system, but you can contact them through X / Twitter or their website.
https://twitter.com/nationalgridus - Customer Servicehttps://www.nationalgridus.com/upstate-ny-home/contact-us/ - Customer Service
While a phone number would be better, tweeting at their customer care team is public and effective if you have an account.
Q:Does Niagara Mohawk Power Corp offer 24 hour customer service?
A:Not at this phone number. Below are other customer service channels and hours. Meanwhile, we can help you find information and answers to your specific problem:

How to contact Niagara Mohawk Power Corp Customer Service

There are of course other ways to contact Niagara Mohawk Power Corp customer service besides the phone. Below we list them by medium, from most to least popular.
X (formerly Twitter)
https://twitter.com/nationalgridus - Customer Service
Use the link to connect with customer service through Twitter
Niagara Mohawk Power Corp, like many companies, provides customer service on the X platform (formerly Twitter). While it rarely entails live dialogue with a customer service rep, this channel can yield rapid response times and can be a useful option if you have an X/Twitter account.
Niagara Mohawk Power Corp's website
https://www.nationalgridus.com/upstate-ny-home/contact-us/ - Customer Service
Use this link to find customer service help through their website
As a last, sometimes only, resort- Niagara Mohawk Power Corp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

Can I get through to a real live person at this number?

Even though this Niagara Mohawk Power Corp number does not get you to a call center manned by actual human beings, GetHuman researchers still call it regularly to document the phone system.
This phone number is all recordings. When our research team calls it, we still take notes about any important changes or information so that you don't have to call to find out yourself. Here is their latest summary: Say "More Choices" at the first menu, then say "Help me with something else." I was not able to get a representative because I didn't have an account number, and my phone number didn't match any of their records.
Here is how our research team describes the way the Niagara Mohawk Power Corp phone system greets you: For a gas leak: press 1. For a power outage or any other emergency: press 2. Otherwise, stay on the line.

Conclusion and closing notes

This is Niagara Mohawk Power Corp's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Niagara Mohawk Power Corp agent. This phone number is Niagara Mohawk Power Corp's best phone number because 1,932 customers like you used this contact information over the last 18 months and gave us feedback. Unfortunately, no Niagara Mohawk Power Corp customer service agents pick up the phone, so we've compiled other ways to solve common issues that customers call 800-642-4272 for, including Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer support issues. The Niagara Mohawk Power Corp call center that you call into is answered by their IVR or robotic phone menu system which of course is open 24/7. In total, Niagara Mohawk Power Corp has 1 phone number. It's not always clear what is the best way to talk to Niagara Mohawk Power Corp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for Niagara Mohawk Power Corp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Niagara Mohawk Power Corp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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