I have accounts in two cities: (*****@***.com and R*****@***.com). Despite having se...

GetHuman5618786's Account Access issue with Nextdoor.com from January 2021

2 views | 1076 similar | 0 following
Help with my Nextdoor.com issue
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GetHuman5618786's next move: find and follow the right step-by-step guide.
Nextdoor.com doesn't have a customer phone number that is answered by an agent. Instead, GetHuman5618786 will need to dig through the advice provided by Nextdoor.com, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman5618786 can let us know if they help or not.
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Before contacting them, items GetHuman5618786 may need:
Username, Password, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5618786's own words
I have accounts in two cities: (*****@***.com and R*****@***.com). Despite having separate email accounts, the two got crossed up to where I couldn’t access them both at the same time. So I stopped using the *nd account at a vacation home. **I’d now like to access or reactivate the second account. But I’ve forgotten my password. I went through the steps (more than once) to reset it. I typed in the new password but the Submit button wouldn’t work (more than once). **I’m totally frustrated to have spent so much time with this and still not been able to set a new password and re-activate my second account. **Please help. **Thank you. **Barbara Townsend *(Please email me at my primary account (*****@***.com). if I can provide anymore information.)

GetHuman5618786 did not yet indicate what Nextdoor.com should do to make this right.

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Nextdoor.com

Account Access issue
Reported by GetHuman5618786
Jan 5th, 2021 - 4 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1076 others
0 customers following this

Timeline

GetHuman5618786 started working on this issue
Jan 5th 8:33am

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