Suddenly I can't log in to Nextdoor. When I send an email to ask for help, I get an ema...
GetHuman-sallylaw's customer service issue with Nextdoor.com from August 2019
Help with my Nextdoor.com issue
The issue in GetHuman-sallylaw's own words
Suddenly I can't log in to Nextdoor. When I send an email to ask for help, I get an email back, asking me to log in to get the answer to my problem! And since I can't log in.... There is no other way to contact them, as they have no phone or chat. There is no reason I would be deactivated, and it says my email*password combo is wrong, even though I've been using it for years, and I know it's right. I even went through the change password steps, with the same results. I'm completely locked out, help!
GetHuman-sallylaw did not yet indicate what Nextdoor.com should do to make this right.
I have an issue with Nextdoor.com too
How GetHuman-sallylaw fixed the problem
There was no way to call or even send an email to Nextdoor, and when I asked for help on their site, they wanted me to sign in to read the reply, and the problem was that I couldn't sign in. So I opened a new account and from there contacted the administrator. Turns out they had some suspicious email password-stealing and closed down those accounts. Luckily she could explain this to me, but it is really a problem not to have a way to contact them without opening a whole new account! Thanks gethuman, for keeping in touch!
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