Nextdoor discriminating against users and allowing bullies to run rampant

GetHuman3007310's customer service issue with from May 2019

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The issue in GetHuman3007310's own words
Air concerns about safety in the community, and expose the people that were bullying and intimidating myself and others online. They restricted my account, and not any of the bullies, including a man who threatened me! ... After being targeted by online bullies that trolled me relentlessly, I had to make multiple complaints to nextdoor that were not resolved. The bullies were never removed and allowed to continue. I was not the only one experiencing this. Other people were being bullied by the same people. It has been a coordinated attack for anyone that did not share their political views. The issues were just about crime in the area. This is outright discrimination, and supposed to be illegal. I finally made another complaint to nextdoor and was assured it would be 'investigated'. Instead, the next thing I knew, I was unable to login to my account! I'm to believe it was suspended, and I have received no notification of any kind about this, or an answer to the 'investigation'. I also complained to one of the leads. She ignored me completely, and instead went on one of the posts in question and thanked one of the bullies for their comment! More obvious bias and discrimination. I complained about all of this, and nothing has been done, except blocking me and others who have been victimised for daring to not share the popular political view. I have sent another message to nextdoor asking for an explanation, that I do not think I will receive. This website is a mockery. A scam. Completely biased towards one point of view and very unneighborly. Creating an unwelcoming and hostile environment for an entire group of people, while it is supposed to be inclusive. A lawsuit should be filed against this website.
They do realise. They are discriminating on purpose.
I wanted an explanation, an apology, and to reinstate my account, as well as address the bullying that was happening by taking appropriate action.
I have not done anything wrong.
I am continuing to message them, but they are refusing to answer the questions I put to them. They have not given me the result of the investigation of my complaints, nor told me why the bullies are still allowed to carry on and not being restricted themselves, or why they failed to notify me in any way that they had restricted my account. Apparently, they restricted my account for posting a message about another person threatening me! But did not restrict the person who made the threat! It could not be more blatantly discriminatory and biased.
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Customer service issue
Reported by GetHuman3007310
May 31st, 2019 - 3 years ago
Not resolved
Seen by 30 customers so far
Similar issue to 3972 others
0 customers following this


GetHuman3007310 started working on this issue
May 31st, 2019 12:19am
GetHuman3007310 indicated the issue is not fixed yet.
May 31st, 2019 4:02pm
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Jun 1st, 2019 5:07pm
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Jun 1st, 2019 5:31pm
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Jun 1st, 2019 5:35pm
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Jun 1st, 2019 5:39pm
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Jun 1st, 2019 5:58pm
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Jun 4th, 2019 7:23pm