I can no longer access my account, none of my login information works. When trying to r...

GetHuman-katiessw's customer service issue with Nextdoor.com from November 2018

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The issue in GetHuman-katiessw's own words
I can no longer access my account, none of my login information works. When trying to reset my password I receive a message that my email address is not recognized however, when I try to set up a new account I receive a message stating that the email address is already used for an account. How can I regain access to my account? Also, when trying to set up a new account, my neighborhood can’t be found, I know this is not correct because I’ve had and account and my neighbors use Nextdoor as well.
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Nextdoor.com

Customer service issue
Reported by GetHuman-katiessw
Nov 30th, 2018 - 6 mons ago
I have an issue with Nextdoor.com too
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Seen by 2 customers so far
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Timeline
GetHuman-katiessw started working on this issue
Nov 30th, 2018 6:03pm