GetHuman900878's customer service issue with Nextdoor.com from August 2018
Help with my Nextdoor.com issue
The issue in GetHuman900878's own words
Correct Neighborhood boundries ... Mid-July **** - Identified need to fix boundaries of Goldenrod neighborhood that overlapped HOA Neighborhood. Caused me to be automatically placed in wrong neighborhood. Customer support said they would do a ** day poll to fix after I was allowed to adjust boundaries. ** Days later customer service said they forgot to set up the poll. Now (Mid August) no response to fix problem. I've inactivated my account. So frustrating.
They said they would fix by setting up a poll (to get agreement from the wrong neighborhood leaders) and a *nd customer service person said the poll was never set up.
Fix the boundary of Goldenrod as I've suggested. Un-assign my address and let me set up new neighborhood for our HOA
Inactivating my account till this is fixed. If not fixed I won't use the service. Might just set up separate group in FB to service same purpose.
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