NextDoor - Wrong Neighborhood Assignment

GetHuman900878's customer service issue with Nextdoor.com from August 2018

Help with my Nextdoor.com issue
The issue in GetHuman900878's own words
Correct Neighborhood boundries ... Mid-July **** - Identified need to fix boundaries of Goldenrod neighborhood that overlapped HOA Neighborhood. Caused me to be automatically placed in wrong neighborhood. Customer support said they would do a ** day poll to fix after I was allowed to adjust boundaries. ** Days later customer service said they forgot to set up the poll. Now (Mid August) no response to fix problem. I've inactivated my account. So frustrating.
They said they would fix by setting up a poll (to get agreement from the wrong neighborhood leaders) and a *nd customer service person said the poll was never set up.
Fix the boundary of Goldenrod as I've suggested. Un-assign my address and let me set up new neighborhood for our HOA
Inactivating my account till this is fixed. If not fixed I won't use the service. Might just set up separate group in FB to service same purpose.
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Nextdoor.com

NextDoor
Customer service issue
Reported by GetHuman900878
Aug 12th, 2018 - 7 mons ago
I have an issue with Nextdoor.com too
Fixed
Seen by 12 customers so far
Similar issue to 467 others
0 customers following this
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Timeline
GetHuman900878 started working on this issue
Aug 12th, 2018 1:06pm
GetHuman900878 shared this issue with others over email
Aug 12th, 2018 1:11pm
GetHuman900878 indicated the issue is not fixed yet.
Aug 12th, 2018 5:46pm
GetHuman900878 indicated the issue is not fixed yet.
Aug 12th, 2018 5:50pm
GetHuman900878 indicated the issue is not fixed yet.
Aug 13th, 2018 2:13pm
GetHuman900878 indicated the issue is not fixed yet.
Aug 15th, 2018 2:39pm
GetHuman900878 indicated the issue is not fixed yet.
Aug 20th, 2018 12:13am
GetHuman900878 indicated the issue is not fixed yet.
Sep 23rd, 2018 2:33pm
GetHuman900878 indicated the issue is not fixed yet.
Jan 16th 10:23pm
GetHuman900878 indicated the issue is not fixed yet.
Jan 16th 10:31pm