I've been a supporter of the company and it's products for some time now and I'm incred...

GetHuman2228163's customer service issue with Newman's Own Organics from February 2019

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The issue in GetHuman2228163's own words
I've been a supporter of the company and it's products for some time now and I'm incredibly disappointed with a recent problem I had w 'Fig Newman's.'*I'd love to see you change the packaging and have the incredibly misleading 'wheat free' (with gluten free in VERY FINE PRINT) displayed more clearly that these aren't in fact gluten free. *I have a weakend immune system and an inflammatory condition that makes it essential for me to avoid gluten at all costs. The last few months I've been eating Gluten, unknowingly by eating this product, after many years w out having gluten I've been trying vigorously to figure out why my health was declining rapidly recently.. found the culprit and have since been returning back to a state if health, without the unnecessary inflammation.*At the very least I'd like to see the label changed in order to be less misleading. As far as personal compensation, I'm not sure what would be appropriate to ask for..but at the very least I'd appreciate reimbursement for having bought the product several times over the last few months (at least * times) would be greatly appreciated. It won't cover the lost wages or pain I've endured as a result but might be able to help restore my comfort with your company moving fwd.
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Newman's Own Organics

Customer service issue
Reported by GetHuman2228163
Feb 17th, 2019 - 8 mons ago
I have an issue with Newman's Own Organics too
Not resolved
Seen by 3 customers so far
Similar issue to 99 others
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Timeline
GetHuman2228163 started working on this issue
Feb 17th 6:39pm