Hi, I purchased the VIZIO S****W-C* Sound Bar Order * *********, but was sent the VIZIO...

GetHuman1891000's customer service issue with Newegg from January 2019

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The issue in GetHuman1891000's own words
Hi, I purchased the VIZIO S****W-C* Sound Bar Order * *********, but was sent the VIZIO S**** instead. I returned the item for refund which has already been received by Newegg (refund not yet issued). Was wondering if the item is available as listed (website says it is) or if the listing is incorrect for the actual item? Really wanted the item and not a refund but do not want to be sent the wrong*same thing a second time. This is the listing I purchased from: https:**www.newegg.com*Product*Product.aspx?Item*N**E************Thank you.
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Customer service issue
Reported by GetHuman1891000
Jan 3rd, 2019 - 4 mons ago
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Seen by 3 customers so far
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GetHuman1891000 started working on this issue
Jan 3rd 9:22pm