Hi, I received order********** which is a Seagate *tb Backup Plus Hub. This product cam...

GetHuman-ddlim's customer service issue with Newegg from December 2018

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Hi, I received order********** which is a Seagate *tb Backup Plus Hub. This product came with a US power plug instead of an Australian one. According to the literature that came with the product, the power supply should have an interchangeable plug. The one that arrived is a fully moulded power supply for US and the plug is not interchangeable. Can you send the correct power supply and plug for Australia. This is a disappointing oversight. It is quite clear that the product was to be delivered to Australia.
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Newegg

Customer service issue
Reported by GetHuman-ddlim
Dec 5th, 2018 - 2 mons ago
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GetHuman-ddlim started working on this issue
Dec 5th, 2018 4:57am