I ordered an item ********, I used egg saver *-* day shipping. This item has not arriv...

GetHuman1692551's customer service issue with Newegg from December 2018

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The issue in GetHuman1692551's own words
I ordered an item ********, I used egg saver *-* day shipping. This item has not arrived as of *******. It was shipped ********, which is outside your two day for processing window which is rediculous if you want to apply it to one and two day items.*My item also lost shipping info for nearly a week and is not set to be delivered on *******. This is beyond anything I have ever seen. Using fed ex smart post to ship and it takes two weeks on a promised one week item? A vital part I might add though that is void of merit. Any part and promise should be given the same attention.*I am very unhappy and have placed another order for different parts and hope this does not happen again. I have shopped Newegg for over ten years and this saddens me to see such issues start to arise now.
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Customer service issue
Reported by GetHuman1692551
Dec 5th, 2018 - a mon ago
I have an issue with Newegg too
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Seen by 6 customers so far
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GetHuman1692551 started working on this issue
Dec 5th, 2018 2:27am