Dear Newegg Team,**I tried to order a laptop from your site on November **rd and my ord...

GetHuman-rajabov's customer service issue with Newegg from December 2018

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The issue in GetHuman-rajabov's own words
Dear Newegg Team,**I tried to order a laptop from your site on November **rd and my order did not pass through as I used bank card issued not in the USA. However, the amount for the laptop was blocked in my bank account and I cannot use it. The email I got from you says if the amount is blocked you will release it within *-* business days. I also have contacted your support service via chat and was promised to be helped within *-* business days, but still, I have not got back my money.**Following is details about the order and transaction for more information:***. Order numbers: ********* and ********* **. Transaction ID: ************ and ************ **. Amount charged: *** USD and ***.** USD**I can provide more information if required. I hope you will help to sort this issue out soon.**Many thanks,*Tamerlan
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Newegg

Customer service issue
Reported by GetHuman-rajabov
Dec 4th, 2018 - a mon ago
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GetHuman-rajabov started working on this issue
Dec 4th, 2018 4:50pm