Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1684450 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1684450's own words
Order ************My name is Israel and my order never arrived at it's destination. FedEx claims the package was last scanned at the address it was supposed to be delivered to, but the package that was given to the recipient was the wrong package addressed to someone else at a different location. A claim has been started through both FedEx and Newegg. As stated previously, if the package unfortunately cannot be found, a replacement would be ideal. I'd like to check the status of my claim through Newegg and if possible obtain the serial * of the item purchased for the police report as instructed to file by the previous representative I had spoken to.
GetHuman1684450 did not yet indicate what Newegg should do to make this right.
I have an issue with Newegg too
How GetHuman1684450 fixed the problem
We are waiting for GetHuman1684450 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.