Order ************My name is Israel and my order never arrived at it's destination. Fed...

GetHuman1684450's customer service issue with Newegg from December 2018

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The issue in GetHuman1684450's own words
Order ************My name is Israel and my order never arrived at it's destination. FedEx claims the package was last scanned at the address it was supposed to be delivered to, but the package that was given to the recipient was the wrong package addressed to someone else at a different location. A claim has been started through both FedEx and Newegg. As stated previously, if the package unfortunately cannot be found, a replacement would be ideal. I'd like to check the status of my claim through Newegg and if possible obtain the serial * of the item purchased for the police report as instructed to file by the previous representative I had spoken to.
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Newegg

Customer service issue
Reported by GetHuman1684450
Dec 4th, 2018 - 2 mons ago
I have an issue with Newegg too
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Timeline
GetHuman1684450 started working on this issue
Dec 4th, 2018 12:46am