I have two orders that have been shipped to the wrong address. I’m unsure how because I...

GetHuman-vinnyro's customer service issue with Newegg from December 2018

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The issue in GetHuman-vinnyro's own words
I have two orders that have been shipped to the wrong address. I’m unsure how because I set it to be the same as my billing address, instead it gets shipped to Hawaii!?! I live in Massachusetts. Order * ********* and order* *********. I am trying to contact support with phone but I am currently on the third hour of being on hold, and I think it would be safe to assume the phone queue is broken and my call had been lost, meaning I could continue to wait another three hours and all I’ll hear is the waiting music with the occasional automated voice that thanks me for waiting.... anyways please help, I ordered those items because I thought I was going to get what I paid for. Thank you.
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Customer service issue
Reported by GetHuman-vinnyro
Dec 3rd, 2018 - a mon ago
I have an issue with Newegg too
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GetHuman-vinnyro started working on this issue
Dec 3rd, 2018 8:24pm