I received what I believe to be a fake Sandisk ***gb memory card **Email *****@***.com...

GetHuman-edpippin's customer service issue with Newegg from November 2018

Help with my Newegg issue
The issue in GetHuman-edpippin's own words
I received what I believe to be a fake Sandisk ***gb memory card **Email *****@***.com**I opened it and placed in my card reader and my surface recognized it and showed ***gb free.**I wrote a single test file and the excel sheet opened.**I proceeded to copy contents of my ***gb sd drive on my surface and within minutes it errored out showing only *.*gb.**I want a good replacement card.**I am at doctors now can be reached at ***-***-**** after *pm eastern.
GetHuman-edpippin did not yet indicate what Newegg should do to make this right.
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How GetHuman-edpippin fixed the problem
I think the issue is corrected. I reformatted the drive and was able to copy data onto the card. Time will tell
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Customer service issue
Reported by GetHuman-edpippin
Nov 28th, 2018 - 9 mons ago
I have an issue with Newegg too
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Seen by 4 customers so far
Similar issue to 269 others
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GetHuman-edpippin started working on this issue
Nov 28th, 2018 7:01pm
GetHuman-edpippin confirmed the issue is fixed. Hooray!
Nov 29th, 2018 4:54am