Hello, I ordered two kidkraft play kitchens during your Black Friday sale. While I unde...

GetHuman-katyagei's customer service issue with Newegg from November 2018

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The issue in GetHuman-katyagei's own words
Hello, I ordered two kidkraft play kitchens during your Black Friday sale. While I understand there was a pricing error, I have not been refunded for my two orders. It has been * days now that my money has been tied up in your account. I have tried to contact customer service by phone now multiple times, waiting on hold for HOURS. It is very important for me to receive at least one of my orders, as It is a gift and I could have purchased this product from another Black Friday sale by now had my money not been tied up in your accounts. *Please send me one order and refund the other one.*Thank you for understanding.*Katya*Summary:**. Your Sales Order Number: **********Order Date: ********** **. **********Order Date: ********** Order
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Customer service issue
Reported by GetHuman-katyagei
Nov 28th, 2018 - 9 mons ago
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GetHuman-katyagei started working on this issue
Nov 28th, 2018 6:33pm