The shipment address is WRONG. No one answers the customer service phone. I need someon...

GetHuman-gwenferr's customer service issue with Newegg from November 2018

23 views | 132 similar | 0 following
Help with my Newegg issue
Next: our robot will wait on hold for GetHuman-gwenferr to get a Newegg rep on the line!
Always use the GetHuman Phone to call Newegg. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman-gwenferr's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gwenferr may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gwenferr's own words
The shipment address is WRONG. No one answers the customer service phone. I need someone to contact FED EX *-***-***-**** to give them correct address. Tracking number is-************ shipment date is-********. Noway to confirm info during ordering process. That is a old address. I texted Newegg and order was suppose to be cancelled so I can reorder but invoice shows it's in transit. Gwendolyn Ferrell. My order no. is *********. OLD Address-**** Sheryl Drive Decatur Ga. *****-****. NEW ADDRESS-**** OBANNON DRIVE-unit C LAS VEGAS, NEVADA *****-**** same as Billing address. Fed-ex states they need for Newegg to call in order to change address. Item is paid for and I would like to receive it or refund me my money. Unable to speak to ANYONE. Terrible!! My phone number is ***-***-****.

GetHuman-gwenferr did not yet indicate what Newegg should do to make this right.

How GetHuman-gwenferr fixed the problem

We are waiting for GetHuman-gwenferr to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Newegg's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Newegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-gwenferr fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-gwenferr
Nov 10th, 2018 - 4 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 132 others
0 customers following this


GetHuman-gwenferr started working on this issue
Nov 10th, 2018 9:41pm

Paying Your Telecom Too Much?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies