The shipment address is WRONG. No one answers the customer service phone. I need someon...

GetHuman-gwenferr's customer service issue with Newegg from November 2018

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The issue in GetHuman-gwenferr's own words
The shipment address is WRONG. No one answers the customer service phone. I need someone to contact FED EX *-***-***-**** to give them correct address. Tracking number is-************ shipment date is-********. Noway to confirm info during ordering process. That is a old address. I texted Newegg and order was suppose to be cancelled so I can reorder but invoice shows it's in transit. Gwendolyn Ferrell. My order no. is *********. OLD Address-**** Sheryl Drive Decatur Ga. *****-****. NEW ADDRESS-**** OBANNON DRIVE-unit C LAS VEGAS, NEVADA *****-**** same as Billing address. Fed-ex states they need for Newegg to call in order to change address. Item is paid for and I would like to receive it or refund me my money. Unable to speak to ANYONE. Terrible!! My phone number is ***-***-****.

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Newegg

Customer service issue
Reported by GetHuman-gwenferr
Nov 10th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 132 others
0 customers following this

Timeline

GetHuman-gwenferr started working on this issue
Nov 10th, 2018 9:41pm

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