Ordered new cell phone but shipping is a circle. Was my phone modified or altered? St...

GetHuman-mtjyoder's customer service issue with Newegg from November 2018

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The issue in GetHuman-mtjyoder's own words
Ordered new cell phone but shipping is a circle. Was my phone modified or altered? Started in Indianapolis..delivery is to Fort Wayne *** miles north. Phone routed from Indy to Belleville, MI then Groveport, OH, now back in Indianapolis. Delivery date extended. Why not ship USPS $*.** *-day from Indianapolis to Fort Wayne? Why delay delivery of my phone? I want my untouched unaltered phone, not delays.
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Newegg

Customer service issue
Reported by GetHuman-mtjyoder
Nov 1st, 2018 - a mon ago
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GetHuman-mtjyoder started working on this issue
Nov 1st 6:25pm