About *-* days ago I asked for a return on an asus strix b***-f motherboard. I got the...

GetHuman-loganpa's customer service issue with Newegg from October 2018

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The issue in GetHuman-loganpa's own words
About *-* days ago I asked for a return on an asus strix b***-f motherboard. I got the email that said I am able to go through with returning it but nowhere in the email does it say that Newegg will pay for return shipping. As you should know I did not do anything wrong to this motherboard, it came right out of the box not working. So I should not have to pay return shipping for this because I was not in the wrong, Newegg is. I would like you to clarify the return shipping situation please. My RMA number is: ********.*My order number is: *********.
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Newegg

Customer service issue
Reported by GetHuman-loganpa
Oct 11th, 2018 - a mon ago
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GetHuman-loganpa started working on this issue
Oct 11th 6:57pm