I ordered an HDMI to VGA dongle to rectify an issue of a Dell PC not having a VGA port...

GetHuman-cdamicon's customer service issue with Newegg from June 2018

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The issue in GetHuman-cdamicon's own words
get a call back because CHAT is full & live is an hour wait ... I ordered an HDMI to VGA dongle to rectify an issue of a Dell PC not having a VGA port as it was shown on the item listing. I was told via chat service (chat Ref ********) on **** that if I ordered the fix from NewEgg.com I would get a $** credit. **Here are the details:*Inv ***********Order ***********Tracking *: ************************************I rec'd the item today, Tues & was expecting the PayPal refund on Monday.**Can you update me on what's happening at your end?**CD*NYC
An assumption was made that the phone * I entered can receive text message. IT CAN'T!
Don't assume everyone has texting capability.
I reserve the right to change the phrasing to "was a good customer"
I may try another source for my electronics in the future. NewEgg used to be good, but looks like 'head up the butt' disease is setting in.
I have an issue with Newegg too
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customer servic
Customer service issue
Reported by GetHuman-cdamicon
Jun 5th, 2018 - a yr ago
I have an issue with Newegg too
Seen by 6 customers so far
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GetHuman-cdamicon started working on this issue
Jun 5th, 2018 7:37pm
GetHuman-cdamicon indicated the issue is not fixed yet.
Jun 6th, 2018 10:59pm
GetHuman-cdamicon confirmed the issue is fixed. Hooray!
Jun 8th, 2018 9:45pm