I ordered an HDMI to VGA dongle to rectify an issue of a Dell PC not having a VGA port...

GetHuman-cdamicon's customer service issue with Newegg from June 2018

6 views
 | 
600 similar
 | 
0 following
Help with my Newegg issue
How did GetHuman-cdamicon do it?
Waiting to hear how GetHuman-cdamicon fixed the problem to share with other customers.
The issue in GetHuman-cdamicon's own words
get a call back because CHAT is full & live is an hour wait ... I ordered an HDMI to VGA dongle to rectify an issue of a Dell PC not having a VGA port as it was shown on the item listing. I was told via chat service (chat Ref ********) on **** that if I ordered the fix from NewEgg.com I would get a $** credit. **Here are the details:*Inv ***********Order ***********Tracking *: ************************************I rec'd the item today, Tues & was expecting the PayPal refund on Monday.**Can you update me on what's happening at your end?**CD*NYC
An assumption was made that the phone * I entered can receive text message. IT CAN'T!
Don't assume everyone has texting capability.
I reserve the right to change the phrasing to "was a good customer"
I may try another source for my electronics in the future. NewEgg used to be good, but looks like 'head up the butt' disease is setting in.
I have an issue with Newegg too
How GetHuman-cdamicon fixed the problem
We are waiting for GetHuman-cdamicon to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Newegg's attention and get better help faster. Tap below to get started.
Having Newegg issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-cdamicon fixes it.
This email address isn't valid

Newegg

customer servic
Customer service issue
Reported by GetHuman-cdamicon
Jun 5th, 2018 - a yr ago
I have an issue with Newegg too
Fixed
Seen by 6 customers so far
Similar issue to 600 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-cdamicon started working on this issue
Jun 5th, 2018 7:37pm
GetHuman-cdamicon indicated the issue is not fixed yet.
Jun 6th, 2018 10:59pm
GetHuman-cdamicon confirmed the issue is fixed. Hooray!
Jun 8th, 2018 9:45pm