GetHuman-magichat's customer service issue with Newark Star Ledger from July 2018
Help with my Newark Star Ledger issue
Did we steer you to the right help?
Waiting to see if GetHuman-magichat got the right customer help using our suggestion.
The issue in GetHuman-magichat's own words
I called on May **th to cancel my Sunday Thursday subscription after my rate went up from $** to $**. The girl on the phone tried to convince me to stay and said a manager would call me back with a better rate. No one called so I called on May **th and the gentleman convinced me to stay and again and would change my subscription to a Sunday only for $*.** a month. I agree. I was charged $** on May **th so I assumed I’d have a credit for July. Not only was I charged but I was charged $**, which was not the rate I agreed to. I would only like to cancel my subscription now.
GetHuman-magichat did not yet indicate what Newark Star Ledger should do to make this right.
I have an issue with Newark Star Ledger too
How GetHuman-magichat fixed the problem
We are waiting for GetHuman-magichat to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.