We have a Sunday*online subscription. I lost my connection to your App when I updated m...

GetHuman-jimlubal's customer service issue with New York Times from July 2020

Help with my New York Times issue
First: share to improve GetHuman-jimlubal's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-jimlubal may need:
Name, Delivery Address, Email, and Phone number
The issue in GetHuman-jimlubal's own words
We have a Sunday*online subscription. I lost my connection to your App when I updated my home to an iPhone **Pro. The subscription is in my wife’s name. I am listed as a bonus subscriber. I can log in with her ID to the online subscription. Your App does not offer a login option when I open it. Instead it offers me only * subscription options. Please tell me how to log in. I have looked at online instructions but my app doesn’t give me the options described.

GetHuman-jimlubal did not yet indicate what New York Times should do to make this right.

I have an issue with New York Times too
How GetHuman-jimlubal fixed the problem

We are waiting for GetHuman-jimlubal to fix the problem and share the solution with the rest of us customers.

Please help with my New York Times issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common New York Times customer problems.
How Do I Change My Delivery Address on My New York Times Subscription?How Do I Place a Vacation Hold on My New York Times Account?
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
no paper delivery today January **th**please correctI reported that we have not rec'd a paper at all since Sunday, ****. The **th was...Neer recette paper on time on Friday and Sunday and often on Thursdays. I text an...
FIX: I did not get my paper on time. It came * hours late and then I received anot...Scroll and scroll and today can not find xword as I have done before How to get itwe get nytimes newspaper delivered at our home ***** Deer Trail court for the pas...Bad guys got my credit card, I had to cancel it. My new card number is not accept...renew my subscription - please call me
FIX: Simple phone call to the times Quickly solve the problemSecond week without a book review and I am *th in line on the phone forever.for three weeks now we have not gotten a paper on SaturdayWhere’s my **** paper? Again...*Happens too often
Do you have a customer issue as well?
We can help you get New York Times's attention and get better help faster. Tap below to get started.
Having New York Times issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

New York Times

Customer service issue
Reported by GetHuman-jimlubal
Jul 9th, 2020 - 2 years ago
I have an issue with New York Times too
Not resolved
Seen by 7 customers so far
Similar issue to 280 others
0 customers following this

Timeline

GetHuman-jimlubal started working on this issue
Jul 9th, 2020 9:14pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies