New York Times Customer Service

Contact New York Times & solve common issues

Use New York Times's Phone Number

New York Times's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about New York Times. Below you will also find the phone and non-phone-based contact information we've gathered.

New York Times: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for New York Times.
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Click below to show 1 more questions, answers, and complete guides to common New York Times customer support problems.

Contacting New York Times customer support

Below you can compare and contrast the 3 ways to contact New York Times by looking at which ones are the fastest and which ones other customers recommend the most for solving New York Times customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact New York Times across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-698-4637
Customer Service
4 mins259
Online Help at nytimes.com
Customer Service
< 3 hrs469
Live Chat at help.nytimes.com
Customer Service
6 mins363

Recent reasons customers contacted New York Times:

Good afternoon Gentlemen, it is VERY URGENT AND IMPORTANT, I NEED TO TALK TO A WOMAN JO...
FOR THIS REASON I LEAVE. VERY VERY VERY CLEAR THAT I DO NOT HAVE AND WE DO NOT HAVE AN...
Change billing from PNC New Jersey to Chase Bank Manhattan
My Sunday paper was not delivered yesterday and I was told it would be delivered this m...
I am not receiving any news letters from the Times. My account number is*********. My e...
I subscribe to a digital version of the NYT only. *I have been charged $*.** per mont...
reporting about cyber foreign terrorists
Not receiving NYT...went to website..said I needed to resubscribe. Hard to believe sin...
I mistakenly threw away the envelope with the address for the holiday gift for the deli...
I subscribe to the Daily Briefing. I started with the $* a month for a year offer. That...
Paper was not delivered yesterday. I was to get complete paper today Sunday Times. Pap...
Good Morning,**My name is Linda (Rachel) Jensen, author of a preview book that I sent t...
The daily large crossword does not download excepting newspaper edition format which I...
I want to subscribe to Sunday only delivery of the N..Y. Times to *****.**What is my we...
I have had ongoing problems with my subscription which were not resolved. I received no...

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Does GetHuman work with New York Times?

GetHuman does not work with New York Times's customer support operations, directly or in any other way. GetHuman has no partnership or relation to New York Times at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check New York Times's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting New York Times at a Glance

New York Times has 1 chat option
New York Times has no customer email
New York Times has 1 help forum
New York Times has no twitter handle
New York Times has no facebook page
Contact information overview

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