No delivery for second Sunday in a row after * calls already with customer service reps...

GetHuman815414's customer service issue with New York Times from June 2018

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The issue in GetHuman815414's own words
No delivery for second Sunday in a row after * calls already with customer service reps. Delivery should be to ***** Knolls Way, Chagrin Falls, Ohio *****.
GetHuman815414 did not yet indicate what New York Times should do to make this right.
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New York Times

Customer service issue
Reported by GetHuman815414
Jun 24th, 2018 - 6 mons ago
I have an issue with New York Times too
Fixed
Seen by 6 customers so far
Similar issue to 68 others
0 customers following this
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Timeline
GetHuman815414 started working on this issue
Jun 24th 12:13pm
GetHuman815414 indicated the issue is not fixed yet.
Jun 24th 2:24pm
GetHuman815414 indicated the issue is not fixed yet.
Jun 24th 2:24pm
GetHuman815414 indicated the issue is not fixed yet.
Jun 24th 2:26pm
GetHuman815414 indicated the issue is not fixed yet.
Jun 24th 2:26pm