* more missed delivery and you have lost a customer.*I did not have delivery on Saturd...

GetHuman-dshearer's customer service issue with New York Times from June 2018

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The issue in GetHuman-dshearer's own words
* more missed delivery and you have lost a customer.*I did not have delivery on Saturday and the excuse on the phone message was different from the one given when I called to ask for someone to talk to me. This "printing" or "delivery" issue has happened * other times. As long as I have been getting the paper I figure your lack of quality in delivering the paper is about **% of the time. I keep asking to have a manager contact me and I am tired of the "boiler plate" emails. What is being done to correct your problems?
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New York Times

Customer service issue
Reported by GetHuman-dshearer
Jun 12th, 2018 - 9 mons ago
I have an issue with New York Times too
Fixed
Seen by 10 customers so far
Similar issue to 47 others
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GetHuman-dshearer started working on this issue
Jun 12th, 2018 3:18pm
GetHuman-dshearer indicated the issue is not fixed yet.
Jun 12th, 2018 11:29pm
GetHuman-dshearer indicated the issue is not fixed yet.
Jun 12th, 2018 11:29pm
GetHuman-dshearer indicated the issue is not fixed yet.
Jun 12th, 2018 11:30pm