I am a digital subscriber. Account number is *******. I am being charged $**.** per mo...

GetHuman634113's customer service issue with New York Times from April 2018

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The issue in GetHuman634113's own words
I am a digital subscriber. Account number is *******. I am being charged $**.** per month, but the basic service, which is what I have, is advertised by you at $*.** per month. The North Carolina call service says that that is the price for * weeks but my price is per month. When I asked if four weeks equal one month she said I had to contact the New York times business office, which does not return calls. Bottom line: why am I paying $**.** p*m when the price is $*.**?
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New York Times

Customer service issue
Reported by GetHuman634113
Apr 27th, 2018 - a yr ago
I have an issue with New York Times too
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Timeline
GetHuman634113 started working on this issue
Apr 27th, 2018 1:47pm
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Apr 27th, 2018 1:49pm